Shipping policy

Last Updated: [2025 April]

1. Shipping Regions

We currently ship to the following regions:

• United States (50 states, not excluding remote territories).

2. Processing Time

• Orders are processed within 1-3 business days (excluding weekends and holidays).
• Delays may occur during peak seasons (e.g., Black Friday).

3. Shipping Methods & Costs

Service	Delivery Time	Cost
Standard Shipping	3-7 business days	FREE on orders over $50 $4.99 on orders less $50
Expedited Shipping	2-4 business days	$9.99
International	7-21 days	Calculated at checkout

 

4. Tracking Your Order

• You will receive a tracking number via email once your order is shipped.
• Track your package directly through: [Carrier Tracking Page Link].

5. International Orders

• For non-U.S. orders, customers are responsible for paying any import taxes, duties, or fees.
•  We declare all items at full value to comply with international regulations.

6. Lost or Damaged Packages

• Lost in Transit: Contact us within 30 days for investigation and reshipment/refund.
• Damaged Items: Submit photo evidence within 7 days to ovolaptics@gmail.com.

7. Contact Us

For urgent shipping inquiries

• Email: 

  ovolaptics@gmail.com

• Live Chat: Available Mon-Fri, 9 AM - 5 PM PST.

 Fast Shipping within the United States